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I ordered something in the store..

Dominik Gräber

Hot Topic Tourer
Contest Winner!
  • Nov 11, 2019
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    Maybe I am just being impatient, but I ordered a pickup from the store a few days ago. Since almost two days the money is not on my bank account anymore and paypal says complete. Yet on the store it says “awaiting fulfillment”.
    So I am curious how long it takes to change that status. Any experience with this?
     

    Ed Seith

    Supreme Galactic Overlord
    Staff member
    Legend+
  • Nov 11, 2019
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    Fulfillment is putting item in box and shipping it out, thus fulfilling their end of the agreement. I believe in the Inc interview posted recently, Syn mentioned that the store has a “drop-ship” deal with Schecter, so Syn gets the profit on the merch to help run this site, but Schecter will fulfill the order itself. I think.