Tevah PLEASE notify the admin as quickly as possible by writing your situation to [email protected]
Believe me, Syn and the team want to know every single bug so they can fix it fast. I too had an issue with something and Syn told me to send a screenshot to that address. They fixed it within hours.
If it’s NOT that, the preorder was only suppose to go until the 24th I think. So you may not be able to preorder it now, but you will be able to buy one in the future