Sustainiac issue!

[Mursalin Hredoy]

I bought a guitar equiped with sustainiac yesterday. I was setting up the whole guitar like string action, alignment, Floyd bridge etc.
Sustainiac was working normally until I changed the pick up height. At first it wasn't responding to high E string then after a lot of adjustment it started to work. But still some notes are not ringing.

Would you guys say the proper height for pickup.?
Or is it just battery issue?
Or is it because of string action?

Detailed information would be helpful

 

[idssdi]

Sounds like a battery issue to me

 

[Lucas Weiman]

I bought a guitar equiped with sustainiac yesterday. I was setting up the whole guitar like string action, alignment, Floyd bridge etc.
Sustainiac was working normally until I changed the pick up height. At first it wasn't responding to high E string then after a lot of adjustment it started to work. But still some notes are not ringing.

Would you guys say the proper height for pickup.?
Or is it just battery issue?
Or is it because of string action?

Detailed information would be helpful

When you say "some notes aren't ringing", do you mean that the sustainiac doesn't affect all frets, or all strings, or a combination? Have you tried engaging all 3 different modes as well?

If you are sure the battery is good, I would adjust the pickup as close to the strings as you can while you are fretting notes, just to the point where they don't quite touch the pickup. From there, check each string individually to see if the sustain is occurring. If all strings are working, you know it is the height that was the issue, and not something else. (The closer the pickup is to the strings, the faster it will affect them, and the vibration will be more intense as well.) Also bear in mind you can adjust one side of the pickup, and don't have to do them evenly.

If you are still having issues after trying that, let me know. I've been using sustainiacs for years and wired my own.

 

[Mursalin Hredoy]

When you say "some notes aren't ringing", do you mean that the sustainiac doesn't affect all frets, or all strings, or a combination? Have you tried engaging all 3 different modes as well?

If you are sure the battery is good, I would adjust the pickup as close to the strings as you can while you are fretting notes, just to the point where they don't quite touch the pickup. From there, check each string individually to see if the sustain is occurring. If all strings are working, you know it is the height that was the issue, and not something else. (The closer the pickup is to the strings, the faster it will affect them, and the vibration will be more intense as well.) Also bear in mind you can adjust one side of the pickup, and don't have to do them evenly.

If you are still having issues after trying that, let me know. I've been using sustainiacs for years and wired my own.

Thanks a lot man. Now it's fixed. I was freaked out. Never actually had any sustainiac equiped guitar and there's no good luthier not even any expert.
You really helped a lot man.
This community is really helpful ...

 

[Calvin Phillips]

My guess is the sustaniac needs to be at a certain distance to react when initiated.