• Join the A7X Discord!

    We're updating the community and moving all social content from the community to the Discord. All lessons related conversations will still take place here though! Join the Discord below and view the full announcement for more details

    JOIN THE DISCORD VIEW THREAD

tshirts problem

A

Akos Szabo

Free Bird Player
Nov 11, 2019
15
2
  • #1
    Hi guys
    I wrote to the website at least 3 times now,but still no answer.
    I live in hungary,i ordered a syn shirt to my friends’s place who lives in the US.
    it was deliered by usps,got emails that something’s wrong with the package at least 3-4 times.
    at the 22nd of october i got an email from usps which said delivered,to original seller,so basically i paid for it,my friend didnt receive anything.
    did i lost my shirt?at least will i get a refund?
    kinda pisses me off now.
     
    G

    Guest

    Guest
  • #2
    i got rhe same probleme i lived in france ! at this moment i just got my syn destressed . i waiting the american flag and the signed shirt but when i check UPS statut nothing apear . i think we just need wainting the order arrived and dont trust in shitty UPS
     
    J

    Jak Angelescu

    Guest
  • #3
    Hey there Akos.
    I’m so sorry this happened. I really know how to track packages. Can you give me your tracking number and the zip code of where you sent it to inside the United states?
     
    A

    Akos Szabo

    Free Bird Player
    Nov 11, 2019
    15
    2
  • #5
    the problem is,i got at least 3 delivery exception emails,and they’re returning the package.
    i got emails daily from usps,but the last one was on 22th of october,and it says delivered to original sender,so my friend didnt receive the package
    i havent got any emails from it since,so its done basically.that’s why i want to get my money back at least.i ordered it to her place because she comes back to hungary on the 6th of november,so i would’t had to pay 30$ shipping.
     
    J

    Jak Angelescu

    Guest
  • #6
    Okay thank you for that information. Here’s what I found.
    Your friend failed to pick up the package. They held it at the post office waiting for her to pick it up for 3 days and she didn’t. If her mailbox is extremely small or she lives in an apartment, they will not deliver it to her mailbox or her door usually. They’ll leave a “package pickup” slip for her to pick up your package at the mail office. Does that make sense?
    Because the 3 day period passed and she didn’t collect your package, they sent it back to California. When this happens, usually the business (in this case the Synyster Gates School) will either attempt to deliver it again or they’ll simply refund your money. However, the refund of the money will only be for the purchase price and usually takes up to three weeks for your money to be returned to you, especially if it’s a foreign bank account.
    If you’d like more details directly, I can possibly try to contact an Admin myself and see if I can get a response. I hope I helped a little bit.
     

    idssdi

    Sold-out Crowd Surfer
    Nov 11, 2019
    5,336
    6,754
    Groningen
    11
  • #17
    Maybe next time try to have it delivered to your own address instead of someone else’s address. Maybe have it sender to your own house saved you a lot of shipping costs but it has to come to you someway or another and I also read that apparently they put a note through the mailbox saying it was delivered by nobody was home so it could be picked up. So it’s definetely not like it wasn’t delivered or anything. I think you can’t really hold them accountable for this TBH.
     

    Similar threads

    Putting Yourself Out There and Actually BEING A Musician
    Replies
    2
    Views
    1K
    General Chat
    JakAngelescu
    Let's make this LIVE again! What are your fav concert memories?
    Replies
    16
    Views
    2K
    General Chat
    iridecently
    I
    G
    Hello!
    Replies
    12
    Views
    1K
    Introduce Yourself!
    Aquamandy
    Wassup SYNNERS?!
    Replies
    8
    Views
    1K
    Introduce Yourself!
    Gabby Heafy
    S
    Learning on different neck/fret/scale sizes VS sticking to one?
    Replies
    5
    Views
    1K
    Instruments, Hardware and Setup, & Troubleshooting
    spamcan
    S
    Menu
    Log in
    Register